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- Reviews customer specifications and scope documentation to assist in troubleshooting
- Reviews system layouts, schematics and control devices to become familiar with client installs
- Documents and creates Knowledge Base articles to assist the customer support team and clients resolve issues
- Engages in active projects to contribute to future support contracts
- Provides documentation and support to clients as...
- Receives calls and emails from customers with functional issues with conveyor systems, software, voice/light pick systems, and automated systems
- Provides remote and on-site troubleshooting including resolution of software and hardware issues
- Enlists help of other technical experts
- Communicates status and resolution of issues
- Updates and maintains CRM records
- Shares 24/7 on-call duties within the department
- Works on projects as assigned
- Contributes to and updates Knowledgebase
- Compile all data to complete LOTO...
- Quality Data Analysis and Improvements
- Interact with quality group as required
- Tests and inspects finished products returned
- Compiles and documents data
- Assist Engineering Dept
- Perform other tasks as assigned by...
- Creates material handling parts in the database, with proper description, ranking and pricing. Both manually and in bulks
- Collaborates with project team and buyout vendors to gather needed data and produce final list
- Reviews engineering and buyout spare information to assure completeness
- Publishes SPLs online through our store front ASP.net
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Job duties include but are not limited to:
- Leads the daily work of the team, including scheduling staff, planning and assigning work, implementing policies and procedures, and ensuring efficient work flow
- Direct employees in meeting quality and on-time delivery requirements, address production challenges, and communicate issues to relevant managers
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- Leads and manages the Aftermarket Sales & Inside Sales team, including but not limited to setting department budget, assigning projects to team members, conducting performance reviews, setting department goals, training, mentoring, and coaching department members, and managing direct reports
- Develops sales targets and a business plan to achieve them
- Provides strategic leadership to team activities; monitors and reports on performance and metrics
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Position Summary
Performs support tasks for the Shipping Department.
Responsibilities include but are not limited to:
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- Performs in-house QA testing of software modules and integrated systems, including developing test cases and test scripts and testing products
- Manages bug repair and regression testing
- Promotes products from development to QA to production
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- Troubleshoots first level issues onsite and
Position Summary
Inventory Investigators; under general supervision, investigate and distribute material shortages for Inventory Department of Daifuku's
- Assists engineers to design small, less-complex end-to-end material handling systems that integrate multiple technologies such as sortation conveyors, automated storage and retrieval systems, robotics, voice and light picking systems, and supporting structures
- Assists engineers to detail, design, and engineer scalable, space-optimized storage systems, including rack systems, shelving, and pick modules, that maximize customer efficiency
- Performs data collection and analysis to define design criteria.
- Develops 3D simulation and emulation models to validate system design, equipment controls, and system software
- Uses economics analysis tools to determine return on investment for selected concepts
- Performs Allen Bradley (AB) PLC control-level issue diagnosis using...
- Troubleshoots first level issues onsite and
- Uses advanced troubleshooting skills to diagnose and repair...
- Design complex control systems for material handling applications
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- Includes Electrical and Power systems design utilizing AutoCAD
- Includes Programming utilizing PLC’s and other control components
- Understand the scope of the project and schedule resources accordingly based on engineering experience
- Manages a team of engineers, including recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Manages controls team, ensuring successful completion of all...
- Works with the industrial engineering team, design analysis group, Sales, and customers to define system requirements and specifications
- Designs large, sometimes complex static, semi-automated, and automated material handling systems; specifies auxiliary equipment and systems
- Works with clients to specify peripheral equipment such as...
Position Summary
The Assembler uses blueprints and hand tools to build conveyor products.
Responsibilities include but are not limited to:
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- Designs and develops software applications
- Performs coding, debugging, testing and troubleshooting throughout the application development process
- Typically reports to a manager
- May direct the work of other software engineers.
- Contributes to moderately complex aspects of a project or product.
- Work is generally independent and collaborative in nature.
- Some travel is expected, up to 15%